Celebrating Customer Service Week 2024

At Blue Consulting, customer service goes above and beyond. Throughout this year’s Customer Service Week, which had as its theme “Going Above and Beyond in 2024: The Year of Exceptional Customer Service,” we made sure to recognize the energy, dedication, and resolve of our staff in delivering exceptional customer satisfaction. This unique week allowed for the appreciation of the organization’s members and the important individuals in their lives, as well as the strengthening of client relationships and the recognition of those who fulfil this role. Here are the things we did and the factors that made Blue’s Customer Service Week this year the greatest of all the years.

1. Free diagnostics and health checks for Salesforce:
We provided all clients with Salesforce with free health checks and diagnostics as part of the events for Customer Service Week. By enabling them to verify that everything was operating by their specific goals, this project helped our clients gain a deeper grasp of their Salesforce environment. We were able to help clients maximize their Salesforce return on investment while reassuring them that we were committed to their trust and happiness thanks to miscloud diagnostics.

2. Client Appreciation Day: 
Exceeding Expectations We dedicate a day for our staff to meet with customers and express gratitude personally. where our staff made direct contact with clients to thank them for their loyalty and confidence. Our service and customer success teams directly contacted you, sharing notes of gratitude and asking for input to figure out how we may help them even more. In keeping with our *Above and Beyond* philosophy, we also launched a special loyalty program that gives customers who have worked with us over the years access to extra support perks.

3. Workshops for developing skills and product demonstrations
We had the chance to present some of our thoughts on Using React Native to Build Native Modules at Rendercon Kenya. In addition to providing our clients with outstanding service, we at Blue Consulting are enthusiastic about knowledge sharing and giving back to the larger tech community.



4. Awards and Recognition for the Team
Customer Service Week wouldn’t be complete without honouring the unsung individuals who provide our outstanding service. We honoured the team with an internal awards event. members who constantly go above and above. Peer nominations, special awards, and a spotlight on staff members who have shown exceptional commitment to our clients were all part of the occasion.


The need for proactive, sincere service was brought home during Customer Service Week 2024. We at Blue Consulting are thrilled to continue the tradition of Customer Service Week by always aiming to go above and beyond for our clients daily.