Salesforce & Platinum Partners

Service Cloud

SALESFORCE SERVICE CLOUD Work with customers and channel partners to provide excellent service efficiently. Request Demo
Exceed Customer Expectations & Build Stronger Relationships

Service Cloud

Service Cloud enables users to automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents. The purpose is to foster one-to-one marketing relationships with every customer across multiple channels and devices.
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Support customers on any channel, at any time at scale

Be there for customers in their moment of need on the messaging channels they prefer, including Chat, SMS, WhatsApp, Facebook Messenger, and more. Easily provide one-on-one support or scale support with built-in, AI-powered chatbots. Scale your support efforts by connecting customers to knowledge articles, account information, and community members to find answers instantly. Embed AI-powered chatbots to resolve customer issues quickly. Automatically route work, eliminate manual data entry, and surface contextual recommendations for service teams with artificial intelligence. Engage customers instantly with intelligent chatbot support.
What is Service Cloud?
Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.
How can Service Cloud help your business?
Salesforce Service Cloud helps small businesses scale & grow while building loyalty with every customer interaction. It helps deliver a smarter, more personal customer experience on a flexible, complete service platform. With Service Cloud, you can automate service processes, streamline workflows, and surface key articles, topics, and experts to transform the agent experience. Connecting one-to-one with every customer, across multiple channels and on any device, has never been easier.
How can Service Cloud help your business?
Salesforce Service Cloud helps small businesses scale & grow while building loyalty with every customer interaction. It helps deliver a smarter, more personal customer experience on a flexible, complete service platform. With Service Cloud, you can automate service processes, streamline workflows, and surface key articles, topics, and experts to transform the agent experience. Connecting one-to-one with every customer, across multiple channels and on any device, has never been easier.
What are the key benefits of using Service Cloud?
Sales Cloud’s centralized management platform provides support at the highest level, simplify your teams’ work and improve your mobile services by automatically assigning orders to the right agent and tracing every step. Service Cloud offers all the advantages of cloud technology, giving you an omnichannel presence and optimal communication in every situation. Customer service can be coordinated through online live chat, mobile messaging, e-mail, video chat, apps or over the phone. Build your own branded portal or community and help the customers find the right answers on their own from multiple sources.

Improve performance in customer service with
Service Cloud.